Common Questions

What methods of payments are supported? +

You can purchase our reports via major credit/debit cards (via Stripe), PayPal, or direct bank transfer. We don't currently support cryptocurrencies at this time.

Can I cancel or get a refund? +

Please reach out to our sales team at sales@marketsurveyanalysis.com to discuss your needs. We're happy to help with refund requests and can work with you to find a solution.

How do I get a receipt for my purchase? +

You'll receive an email confirmation with your receipt immediately after your purchase is completed. You can also download your receipt from your account dashboard at any time.

Which license type do I need? +

We offer three license types: Single User ($3,950), Multi User ($4,850), and Enterprise ($7,550). The right choice depends on your team size and usage requirements. Contact our sales team for a detailed comparison.

How do I access my purchased reports? +

After purchase, you'll receive download links via email. You can also access your reports anytime by logging into your account and visiting your dashboard.

Can I upgrade my license type? +

Yes! You can upgrade your license at any time. We'll apply your current purchase cost as credit towards your new license upgrade. Contact our sales team for details.